Directorate General of Customs

  Royal Oman Police, represented by the Directorate General of Customs,    announces international updates on some of the (Harmonizing System) HS codes version 2022. This will be implemented in January 1, 2022 - so we draw the attention of the commercial community to the fact that the validity of the current import and export permits affected by the above mentioned updates, will remain valid until December 31, 2021 only.

For more inquiries, please contact the customs call center number: 24349000.

To amend the fees for services provided by Directorate General of Customs According to the Royal Oman Police Law published vide Royal Decree No. 35/90, and the Royal Decree No. 67/2003 for application of Common Customs Law for the GCC States, approval from Ministry of Finance and for the public interest, it has been decided as follows.To amend the fees for services provided by Directorate General of Customs According to the Royal Oman Police Law published vide Royal Decree No. 35/90, and the Royal Decree No. 67/2003 for application of Common Customs Law for the GCC States, approval from Ministry of Finance and for the public interest, it has been decided as follows.To amend the fees for services provided by Directorate General of Customs According to the Royal Oman Police Law published vide Royal Decree No. 35/90, and the Royal Decree No. 67/2003 for application of Common Customs Law for the GCC States, approval from Ministry of Finance and for the public interest, it has been decided as follows.

To amend the fees for services provided by Directorate General of Customs According to the Royal Oman Police Law published vide Royal Decree No. 35/90, and the Royal Decree No. 67/2003 for application of Common Customs Law for the GCC States, approval from Ministry of Finance and for the public interest, it has been decided as follows.To amend the fees for services provided by Directorate General of Customs According to the Royal Oman Police Law published vide Royal Decree No. 35/90, and the Royal Decree No. 67/2003 for application of Common Customs Law for the GCC States, approval from Ministry of Finance and for the public interest, it has been decided as follows.To amend the fees for services provided by Directorate General of Customs According to the Royal Oman Police Law published vide Royal Decree No. 35/90, and the Royal Decree No. 67/2003 for application of Common Customs Law for the GCC States, approval from Ministry of Finance and for the public interest, it has been decided as follows.

To amend the fees for services provided by Directorate General of Customs According to the Royal Oman Police Law published vide Royal Decree No. 35/90, and the Royal Decree No. 67/2003 for application of Common Customs Law for the GCC States, approval from Ministry of Finance and for the public interest, it has been decided as follows.To amend the fees for services provided by Directorate General of Customs According to the Royal Oman Police Law published vide Royal Decree No. 35/90, and the Royal Decree No. 67/2003 for application of Common Customs Law for the GCC States, approval from Ministry of Finance and for the public interest, it has been decided as follows.To amend the fees for services provided by Directorate General of Customs According to the Royal Oman Police Law published vide Royal Decree No. 35/90, and the Royal Decree No. 67/2003 for application of Common Customs Law for the GCC States, approval from Ministry of Finance and for the public interest, it has been decided as follows.

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But I must explain to you how all this mistaken idea of denouncing pleasure and praising pain was born and I will give you a complete account of the system, and expound the actual teachings of the great explorer of the truth, the master-builder of human happiness. No one rejects, dislikes, or avoids pleasure itself, because it is pleasure, but because those who do not know how to pursue pleasure rationally encounter consequences that are extremely painful. Nor again is there anyone who loves or pursues or desires to obtain pain of itself, because it is pain, but because occasionally circumstances occur in which toil and pain can procure him some great pleasure. To take a trivial example, which of us ever undertakes laborious physical exercise, except to obtain some advantage from it? But who has any right to find fault with a man who chooses to enjoy a pleasure that has no annoying consequences, or one who avoids a pain that produces no resultant pleasure?

Directorate General  of Customs participated in Muscat 2018 Festival to raise awareness of the role of customs in  protection of society and the development of the national economy.
Explaining  the main elements of the prohibited items to be  imported and circulated within the Sultanate and that the effects of the consequences, whether they are  health, social, psychological and security effects that may result from the process of their entry into the country and the development of models of the most important prohibited goods and goods that have been seized through the customs outlets.
The customs part also includes a definition of the role of customs in the service of the trade community through the electronic customs services and trade facilitation  provided by them and seeks to raise the level of customs work and encourage the flow  of trade and attract investment to the Sultanate.

Directorate General of Customs has launched the mobile tablet service for customs officers working at various customs outlets to be used in inspection operations as well as corporate sites.

Customs aims to implement this service to speed up and facilitate the process of releasing goods after inspection operations. The customs inspector can also through this tablet and through a special electronic application to follow up the details and that of  shipments and goods clearly, and thus the rapid release of the goods or taking appropriate action on  restricted or prohibited goods.
It should be noted that the Directorate General of Customs is continuously seeking to provide electronic customs services and commercial facilities to promote the flow of goods and investment in the Sultanate.

The Directorate General of Customs announces that has started applying dumping duties as of October 20, 2020 to June 5, 2025, on products of ceramic and porcelain tiles of origin or exported from the China and India against the products included in the attached list in the link .

To download the user guides, click here

The Royal Oman Police, represented by the Directorate General of Customs, won the award of the best integrated government project of the Sultan Qaboos Award for proficiency in e-government services and (Bayan) project which is; a mini electronic government consisting of three main systems which are the integrated customs administration which includes all procedures, customs operations.

Electronic Single window through which all permits and licenses can be obtained from government bodies related to customs work, the third system is the risk management system, which is concerned with the analysis and assessment of cargo data through three tracks, physical inspection in red, checking documents in yellow, releasing the goods in green.

Since its launching in July 2015, the Bayan system has contributed to this integrated system, which includes 35 sub-systems facilitating the flow of goods and trade in a fast and smooth manner with different countries of the world, by facilitating the process of obtaining permits from government agencies in a typical period of 24 hours. Previously, the clearing of some of them took months and the release of the goods at one stop for inspection by all the concerned authorities within two hours only and simplify the customs clearance process through an integrated electronic system that encourages the prior clearance, before the arrival of goods to the Sultanate such as making of the customs declaration and payment of customs duties on top of, obtaining the required electronically required permits.

The Directorate General of Customs managed to thwart smuggling operation of "Gat" and drug at the port of Sarfeet, during this operation the accused was hiding 35 packages of gat in different parts of the vehicle.

In addition to, a total of 2.6 kg of marijuana and more than 2,400 tablets were seized during personal luggage checks at Muscat International Airport.

Department of Investigation and Risk Assessment at the Directorate General of Customs managed to raid a number of storage and sale sites in Muscat Governorate and seized 1290 bottles of wine, 1788 prohibited cigarettes and 823 kg of prohibited tobacco.

The International Customs Day was celebrated by Royal Oman Police (ROP), which held this year under the slogan "smart borders for smooth trade, travel and transport." The ceremony was held at the headquarters of the Directorate General of Customs in Muscat under the patronage of Major General Hamad bin Suleiman al-Hatmi, operations assistant Inspector General of Police and Customs and a number of Excellences, representatives of government agencies and the private sector related to customs work. ‏‎

The ceremony began with a speech by Colonel Khalifa bin Ali al-Syabi, Director General of Customs, explaining that the Royal Oman Police represented in the Director General of Customs continues the process of development and modernization in various aspects of customs work, referring to a number of steps taken by the GDC To simplify customs procedures and facilitate the movement of trade, including the implementation of the decision of the Council of Ministers to establish a single station for inspection in conjunction with the system of " Bayan" and the development of a comprehensive system to measure the actual performance of customs in the areas of ​​trade facilitation, control of ports and develop of a comprehensive cooperation methodology with all relevant authorities to work to simplify customs procedures and provide better services.

The DG of Customs also referred to a number of initiatives launched by the Directorate General of Customs, most notably the initiative of the approved economic operator (AEO) and the investment, outstanding customs duties warehouses and free customs broker project, to enhance partnership with private sector institutions, facilitate the flow of goods. encouraging investment to achieve the best levels of providing services and facilities for the commercial community.

A video clip on the WCO Secretary-General's speech on the occasion of International Customs Day was presented about the organization's slogan for this year: "Smart limits for smooth trade, travel and transport." He pointed to the need to use modern technologies with increasing traffic of goods and passengers and that customs performance is measurable, ensuring the safety and security of the international supply chain. At the end of his speech, the Secretary General called on all customs departments to observe the International Customs Day to review the achievements made and plan for the future with great diligence.

Customs Documentary Film‏‎

This was followed by the screening of "Customs Memory" film, a documentary about the development of customs work in the Sultanate since the seventies through a series of interviews with retired customs officers who document the development stages of Omani customs in terms of the abilities and techniques used and the development of customs procedures and legislation, all that in accordance with the changes of the movement of international trade, competition in attracting investments and strengthening the fields of industry and logistics.

Oman customs magazine

Then, the first issue the electronic magazine of (Oman Customs), a magazine dealing with customs work in the Sultanate as well as other related aspects such as trade, economy and security aspects, was launched as the first shield of the country from the risks and threats of various forms. Showing customs as an important economic resource for national income. The first issue of the magazine includes  news and events of the DG of Customs and highlights aspects of development such as the computerization           (automation) of customs procedures and customs processes of the new system (Bayan), an integrated electronic system that provides services and facilities for citizens, the commercial community and general issues related to customs work such as smuggling, customs clearance, automatic transfer of customs duties and a number of reports in the unified customs tariff for GCC countries and customs laws.‏‎

A moment of honor

At the end of the occasion, Major General Assistant Inspector General of Police and Customs for Operations honored the distinguished officers at the Directorate General of Customs and a number of customs supporters from various government agencies and the private sector with certificates of good conduct from the World Customs Organization (WCO) and the port of Sohar as the best customs port for 2018.The Department of Investigation and Risk Assessment honored in the performance of the glorious customs,  the Police Task Force as the best military authority and the Ministry of Agriculture and Fisheries and the Ministry of Environment and Climate Affairs as the best two sectors of the public sector associated with the system of " Bayan"  and grant the certificate of  approved economic operator (AEO) for both the Arab for logistics solutions and the Khalili companies.

 The DG of Customs presented a commemorative gift to the Assistant General Inspector of Police and Customs for the operations to sponsor the observance of International Customs Day.

Customs Exhibition

On the sidelines of the ceremony, Major General Assistant Inspector General of Police and Customs of the operations, accompanied by the attendees, toured the customs exhibition, which tells the history of the Omani Customs. The exhibition embodies the role played by the DG of Customs since its beginning and the deeds and achievements it has achieved. In addition to the role of the DG of Customs in supporting the economy and combating smuggling and commercial fraud.

Customs initiatives

His Excellency also toured the exhibition of customs initiatives, which reflects a number of initiatives launched by the DG of Customs in 2018, aims to simplify customs procedures and facilitate the movement of trade exchange, on top of making the Sultanate a safe and attractive destination for investment. Free customs and investment warehouses with suspended customs tax/duty and the implementation of the Terrain International Transport convention (TIR).

The Major General and the attendees also visited the customs center call, which is responsible for responding to the calls of users of the system, and is interested in responding to inquiries regarding procedures. The major general and the attendees are briefed on the role of the operations center at the Directorate General of Customs. It is a center specialized in monitoring all imported and exported cargo routes.

ANNOUNCEMENT

In view of the current situations all over the world and the challenges facing importers to submit original documents, Royal Oman Police represented by the Directorate General of Customs in cooperation with the Oman Chamber of Commerce and Industry has decided the following:

1. Documents accompanying the goods will be considered original documents without collecting the guarantee stipulated in Clause (9) of Article (1) of Customs Decision No. 38/2017 and Customs Circular No. 37/2017.

2. Acceptance of product authentication labels (including country of origin) in case the certificate of origin cannot be summited. 

Importers must adhere to Customs procedures related to values, weights and proof of origin to avoid any legal accountability.