The D.G of Customs announces the updating of the customs call center numbers: (toll-free) : 8008002 / international & local number:   (+968)22848232 .

Royal Oman Police celebrated yesterday morning Customs Day, which comes this year under the slogan “Scaling up Customs Digital Transformation by Embracing a Data Culture and Building a Data Ecosystem”.

 The ceremony was held at the headquarters of the Directorate General of Customs in Muscat under the patronage of Colonel Saeed bin Khamis Al Ghaithi, Director General of Customs.

‏‎The ceremony began with a speech delivered by Colonel Saeed bin Khamis Al Ghaithi, Director General of Customs, in which he explained that the Royal Oman Police, represented by the Directorate General of Customs, continues the process of development and modernization in various aspects of customs work, noting a number of steps that the Directorate General of Customs has activated during the past period in an effort towards facilitating customs procedures and simplifying the flow of goods confronting  Corona pandemic and its effects on the movement of trade exchange.

Director General of Customs also referred to a number of initiatives launched by the Directorate General of Customs, most notably commence of the remote clearance service, the acceptance of copies of documents in the event it is not possible to bring the original documents, acceptance of the written guarantee as an alternative to the financial guarantee, and the adoption of the indication of origin installed on goods in case it is not possible to bring the origin certificate, launching electronic air waybill and commence of the safe customs passage initiative between sea and airports, free zones and customs warehouses. Royal Oman Police also modernized the system of automated inspection devices by supplying and installing a number of them at various customs ports, to enhance the security role with the presence of trained cadres.

Digital customs film

 This was followed by the screening of the movie (Digital Customs), a film that monitors the digital transformation of the Royal Oman Police represented by the  Directorate General of Customs in recent years, most notably the electronic facilities and services provided to the commercial community, the indicators and figures achieved by the electronic Bayan system in improving customs performance and the techniques and systems that enhance, the movement of trade exchange and reduce inspections according to a customs risk management system in accordance with the variables of global trade movement and competition in attracting investments and strengthening the fields of industry and logistics.

Oman Customs Magazine

 After that, the fourth issue of (Oman Customs) magazine was launched, which is a magazine concerned with customs work in the Sultanate, in addition to, other related aspects such as trade, economy, and security aspects, given that customs are the first line for the nation from risks and threats in their various forms and an important economic resource for national income. It is issued by the Directorate General Customs on an annual basis and includes a group of chapters, the most prominent of which are customs news, Gulf customs, issue file, meeting issue, statement, logistics, customs affairs, tariffs and statistics.

Manifest and Goods Segmentation transfer manual:

The manual for the transfer of the manifest and the division of goods was launched, which aims to organize and facilitate customs procedures related to the import and export of goods that are on a means of transport for more than one owner so that the data of the main cargo (manifests) are converted into subsidiary shipping documents for the division of goods to their owners. 

Encyclopedia of customs curricula

This was followed by the inauguration of the Encyclopedia of Customs Curricula, which includes 11 customs training curricula focusing on customs and administrative knowledge of interest to the officer, which is an entry point for customs sciences, auditing, tariffs according to the harmonized system, assessment, skills and techniques of customs clearance, customs procedures, and commitment and combating customs smuggling.

Honoring the Outstanding

 At the end of the ceremony, the Colonel, Director General of Customs, the sponsor of the occasion, honored the glorified officers and individuals in the Directorate General of Customs with a certificate of proficiency from the World Customs Organization, and (Al-Wajajah) as the best customs port for the year 2021. The best customs clearance company (LC Services Corporation) was honored. The best customs brokerage agents were honored. An entity that has been electronically linked with the Bayan system is the Agricultural Quarantine Department of the Ministry of Agricultural Wealth, Fisheries, and Water Resources. Import and Export Bahwan Company for Logistics Services in the field of transportation.

Directorate General of Customs

  Royal Oman Police, represented by the Directorate General of Customs,    announces international updates on some of the (Harmonizing System) HS codes version 2022. This will be implemented in January 1, 2022 - so we draw the attention of the commercial community to the fact that the validity of the current import and export permits affected by the above mentioned updates, will remain valid until December 31, 2021 only.

For more inquiries, please contact the customs call center number: 24349000.

To amend the fees for services provided by Directorate General of Customs According to the Royal Oman Police Law published vide Royal Decree No. 35/90, and the Royal Decree No. 67/2003 for application of Common Customs Law for the GCC States, approval from Ministry of Finance and for the public interest, it has been decided as follows.To amend the fees for services provided by Directorate General of Customs According to the Royal Oman Police Law published vide Royal Decree No. 35/90, and the Royal Decree No. 67/2003 for application of Common Customs Law for the GCC States, approval from Ministry of Finance and for the public interest, it has been decided as follows.To amend the fees for services provided by Directorate General of Customs According to the Royal Oman Police Law published vide Royal Decree No. 35/90, and the Royal Decree No. 67/2003 for application of Common Customs Law for the GCC States, approval from Ministry of Finance and for the public interest, it has been decided as follows.

To amend the fees for services provided by Directorate General of Customs According to the Royal Oman Police Law published vide Royal Decree No. 35/90, and the Royal Decree No. 67/2003 for application of Common Customs Law for the GCC States, approval from Ministry of Finance and for the public interest, it has been decided as follows.To amend the fees for services provided by Directorate General of Customs According to the Royal Oman Police Law published vide Royal Decree No. 35/90, and the Royal Decree No. 67/2003 for application of Common Customs Law for the GCC States, approval from Ministry of Finance and for the public interest, it has been decided as follows.To amend the fees for services provided by Directorate General of Customs According to the Royal Oman Police Law published vide Royal Decree No. 35/90, and the Royal Decree No. 67/2003 for application of Common Customs Law for the GCC States, approval from Ministry of Finance and for the public interest, it has been decided as follows.

To amend the fees for services provided by Directorate General of Customs According to the Royal Oman Police Law published vide Royal Decree No. 35/90, and the Royal Decree No. 67/2003 for application of Common Customs Law for the GCC States, approval from Ministry of Finance and for the public interest, it has been decided as follows.To amend the fees for services provided by Directorate General of Customs According to the Royal Oman Police Law published vide Royal Decree No. 35/90, and the Royal Decree No. 67/2003 for application of Common Customs Law for the GCC States, approval from Ministry of Finance and for the public interest, it has been decided as follows.To amend the fees for services provided by Directorate General of Customs According to the Royal Oman Police Law published vide Royal Decree No. 35/90, and the Royal Decree No. 67/2003 for application of Common Customs Law for the GCC States, approval from Ministry of Finance and for the public interest, it has been decided as follows.

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur?

But I must explain to you how all this mistaken idea of denouncing pleasure and praising pain was born and I will give you a complete account of the system, and expound the actual teachings of the great explorer of the truth, the master-builder of human happiness. No one rejects, dislikes, or avoids pleasure itself, because it is pleasure, but because those who do not know how to pursue pleasure rationally encounter consequences that are extremely painful. Nor again is there anyone who loves or pursues or desires to obtain pain of itself, because it is pain, but because occasionally circumstances occur in which toil and pain can procure him some great pleasure. To take a trivial example, which of us ever undertakes laborious physical exercise, except to obtain some advantage from it? But who has any right to find fault with a man who chooses to enjoy a pleasure that has no annoying consequences, or one who avoids a pain that produces no resultant pleasure?

Directorate General  of Customs participated in Muscat 2018 Festival to raise awareness of the role of customs in  protection of society and the development of the national economy.
Explaining  the main elements of the prohibited items to be  imported and circulated within the Sultanate and that the effects of the consequences, whether they are  health, social, psychological and security effects that may result from the process of their entry into the country and the development of models of the most important prohibited goods and goods that have been seized through the customs outlets.
The customs part also includes a definition of the role of customs in the service of the trade community through the electronic customs services and trade facilitation  provided by them and seeks to raise the level of customs work and encourage the flow  of trade and attract investment to the Sultanate.

Directorate General of Customs has launched the mobile tablet service for customs officers working at various customs outlets to be used in inspection operations as well as corporate sites.

Customs aims to implement this service to speed up and facilitate the process of releasing goods after inspection operations. The customs inspector can also through this tablet and through a special electronic application to follow up the details and that of  shipments and goods clearly, and thus the rapid release of the goods or taking appropriate action on  restricted or prohibited goods.
It should be noted that the Directorate General of Customs is continuously seeking to provide electronic customs services and commercial facilities to promote the flow of goods and investment in the Sultanate.

The Directorate General of Customs announces that has started applying dumping duties as of October 20, 2020 to June 5, 2025, on products of ceramic and porcelain tiles of origin or exported from the China and India against the products included in the attached list in the link .

To download the user guides, click here

The Royal Oman Police, represented by the Directorate General of Customs, won the award of the best integrated government project of the Sultan Qaboos Award for proficiency in e-government services and (Bayan) project which is; a mini electronic government consisting of three main systems which are the integrated customs administration which includes all procedures, customs operations.

Electronic Single window through which all permits and licenses can be obtained from government bodies related to customs work, the third system is the risk management system, which is concerned with the analysis and assessment of cargo data through three tracks, physical inspection in red, checking documents in yellow, releasing the goods in green.

Since its launching in July 2015, the Bayan system has contributed to this integrated system, which includes 35 sub-systems facilitating the flow of goods and trade in a fast and smooth manner with different countries of the world, by facilitating the process of obtaining permits from government agencies in a typical period of 24 hours. Previously, the clearing of some of them took months and the release of the goods at one stop for inspection by all the concerned authorities within two hours only and simplify the customs clearance process through an integrated electronic system that encourages the prior clearance, before the arrival of goods to the Sultanate such as making of the customs declaration and payment of customs duties on top of, obtaining the required electronically required permits.

The Directorate General of Customs managed to thwart smuggling operation of "Gat" and drug at the port of Sarfeet, during this operation the accused was hiding 35 packages of gat in different parts of the vehicle.

In addition to, a total of 2.6 kg of marijuana and more than 2,400 tablets were seized during personal luggage checks at Muscat International Airport.

Department of Investigation and Risk Assessment at the Directorate General of Customs managed to raid a number of storage and sale sites in Muscat Governorate and seized 1290 bottles of wine, 1788 prohibited cigarettes and 823 kg of prohibited tobacco.